Contact Us
Email: support@offgridnordic.com
Phone: +44 7418 636020
Instagram: @off.grid.nordic
Facebook: OFF-GRID Nordic
We respond within 24 hours.
Customer Service Hours:
09:00–17:00, Monday–Friday
Company Information:
DMM AB (OFF-GRID)
Reg. No: 559441-0317
Herrgårdsgatan 95
746 49 Bålsta
Uppsala County, Sweden
Do you have any questions about us?
Yes! The Travel Sling Bag is designed to hold all your essential items, including your phone, wallet, keys, passport, and even small travel accessories. With two spacious compartments, it offers plenty of room for your daily and travel needs without being bulky.
Travel Sling Bag Regular:
Travel Sling Bag Large:
Absolutely. The adjustable strap lets you customize the fit for your comfort. The shoulder bag is lightweight and designed to distribute weight evenly and close to your body, so it doesn’t strain your shoulders or back, even after hours of use. We have carefully selected the strap material to be both durable and comfortable, unlike some cheaper options that can be harsh on the skin.
The shoulder bag is equipped with a cut-resistant strap, RFID-blocking fabrics, and a clip to secure the zippers.
The bag is also designed with reinforced zippers and compartments to keep your belongings safe and protected. It is compact enough to stay close to your body, making it harder for potential thieves, while providing easy access when you need it.
As long as your product has not been sent for fulfillment by us, we can cancel the order.
We often send items for fulfillment within a few hours, so the sooner you notify us of the cancellation, the more likely we can do it.
If your order has already been shipped, you must follow our return policy to get a refund when you receive your product. Our customer service team is ready to assist you!
We understand how frustrating this situation can be. We will issue a brand new item once we confirm that the item was defective.
We provide return instructions for the damaged or defective item. Please make sure to complete this process within 30 days from the delivery date.
We apologize for your less than perfect experience.
If you want to return or exchange your product, you can do so within 60 days of receiving your order. For returns and refunds, contact our support team at support@conceptcollective.co
We ship worldwide! Shipping fees will apply according to your delivery address and will be added at checkout.
Tracked and insured shipping worldwide with a 60-day guarantee.
Current delivery times:
We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.
Our processing time usually takes 1-3 business days, after which the orders are handed over to our shipping partners.
Yes, we ship worldwide. Shipping fees will apply and are added at checkout. We run discounts and promotions all year round, so keep an eye out for exclusive offers.
It depends on where you are. Orders processed here take 5-7 business days to arrive. International deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can contact us through our contact page! We are happy to help you.
